Contact Tomtop Customer Service
Tomtop Phone Numbers and Emails
Customer Service Number:
-
(415) 800-3710
Customer Service:
-
+867 558 459 6009
Tomtop Emails:
Customer Service
Discounts/ Rewards/ Cashback
Wholesale Program/Dropshipping Program
Contact Information
Tomtop Website:
Tomtop Help Center:
Corporate Office Address:
Shenzhen Tomtop Technology Co., Ltd.
4/F, No. A3 building HeKan Industrial Park, Bantian, Longgang
Shenzhen,
Guangdong
518129
China
Other Info (opening hours):
Address:
5G-155-165, 5th Floor, Phase 2, South China International Leather & Leather Goods Raw Materials Logistics Zone, No. 1 Pinghu Street, Longgang District, Shenzhen,Guangdong Province, China (This is not a returning address)
Summary of Tomtop Customer Service Calls
174
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Tomtop?
Shipping and Delivery Question:
- “Haven't received my order”
- “Can't track package”
- “I want to know how long I have to wait for my delivery”
Request for Information Question:
- “About my package”
- “I'm looking for some help for my dm-100 SmartWatch”
- “Checking on an order”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancel irder”
- “I need to cancel one of my orders”
Product/ Service Question:
- “Item broken”
- “Because I place a order and i didn't get no tracking information”
- “Product is not working as it should”
Return/ Replace Question:
- “I need to replace”
- “I need to return my web cam”
- “Returns”
Refund Question:
- “Why was my order refunded for no reason”
- “Refund”
- “Refund.”
Payments and Charges Question:
- “Payment problems”
- “To see if my order processed the payment came out of my account”
Cards Question:
- “Chanrged my card”
Other Question:
- “Where’s my order”
- “Orders”
- “Erreur versement argent”
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